Shipping Policy

Shipping Policy | LUSERASHOPS
Effective Date: June 2026
This Shipping Policy outlines the shipping, processing, delivery, and logistics terms for all orders placed on LUSERASHOPS (ic0nluxe.shop). This policy applies to all retail customers, covering order processing time, shipping methods, delivery timeframes, shipping fees, and delivery responsibilities. By placing an order on our website, you fully agree to our shipping terms.
1. Order Processing Time
All jewelry orders require standard processing time before shipment. Our processing period is 1–3 business days (excluding weekends and public holidays). During peak seasons, sales promotions or holiday periods, order processing may be delayed by 1–2 additional business days due to high order volume. We strictly inspect all jewelry products for quality, appearance and packaging before dispatch to ensure intact delivery.
2. Shipping Methods & Shipping Fees
LUSERASHOPS provides reliable international standard shipping services for all retail orders. We select stable cross-border express and logistics partners to ensure safe and traceable delivery of delicate jewelry items.
– Standard International Shipping: Default shipping method for all orders, affordable and stable
– Express Shipping: Fast delivery option for urgent orders, available for selection during checkout
Shipping fees are calculated automatically based on your destination country, order weight and package size, and will be clearly displayed on the checkout page before payment. We occasionally offer free shipping promotions for qualified orders.
3. Estimated Delivery Time
Delivery time depends on the shipping method and your shipping destination. The estimated delivery cycle is counted after order processing and shipment completion:
– Standard Shipping: 5–12 business days
– Express Shipping: 3–7 business days
Please note that the above timeframes are for reference only. Delivery delays may occur due to customs clearance procedures, local logistics efficiency, weather conditions, peak shipping seasons or unexpected public events, which are beyond our control.
4. Order Tracking
Once your order is shipped, we will send a confirmation email with a unique tracking number and official tracking link. You can check your real-time package delivery status online at any time. We recommend tracking your package regularly and arranging for parcel collection in advance.
5. Customs & Import Duties
All international orders may be subject to local customs duties, taxes or clearance fees imposed by the destination country. These additional charges are the sole responsibility of the customer. We do not cover import taxes, customs fees or related charges. Please confirm your local import regulations before placing an order.
6. Delivery Address & Customer Responsibility
Customers are fully responsible for entering accurate and complete shipping address, contact information and postal code. We will not be liable for delivery failure, package loss or reshipping fees caused by incorrect address, missing information or unreachable contact details. If you need to modify your shipping address, please contact our customer service immediately before your order is shipped.
7. Lost or Damaged Packages
We take strict packaging measures for delicate jewelry products to prevent damage during transportation. For packages confirmed lost or severely damaged during transit due to logistics reasons, we provide free reshipment or full refund solutions based on official tracking proof. Please contact our support team within 7 days after estimated delivery date for problem handling.
8. Undeliverable & Returned Packages
Packages returned to us due to customer refusal of customs clearance, unclaimed delivery, invalid address or personal reasons will be handled accordingly. Reshipping fees will be charged for secondary delivery. We reserve the right to adjust shipping terms for repeated undeliverable orders.
9. Policy Updates
LUSERASHOPS reserves the right to update this Shipping Policy without prior notice to adapt to logistics adjustments and business updates. The updated policy will be posted officially on ic0nluxe.shop and take effect immediately.
10. Contact Us
If you have any questions about shipping time, tracking, logistics issues or order delivery, please contact our customer support team via the official contact page on our website.
LUSERASHOPS
Website: ic0nluxe.shop